Frequently Asked Questions
Everything you need to know about shopping with Vismay.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking number and a link to our courier partner's portal to monitor your delivery status in real-time.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy for all unworn garments with original tags intact. Simply visit our Returns Center to initiate the process.
Do you offer international shipping?
Currently, Vismay Online Shop ships to select international locations. Shipping costs and delivery timelines vary based on the destination country and are calculated at checkout.
How do I ensure I pick the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing may vary slightly between different ethnic and western collections.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within the country.
Are the colors of the products accurate on the website?
We strive to display our garment colors as accurately as possible. However, due to different monitor settings and professional studio lighting, slight variations in shade may occur.